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Acknowledgements
Preface
List of Abbreviations
Introduction to the ARROW Resource Kit
What is ARK?
History of the resources of ARROW
What is the purpose of the ARK?
Who is the intended audience of the ARK?
Voice from a user
Why now?
Why ARROW?
Who are we?
ARROW's core values
Beliefs of ARROW
How to use the ARK
Chapter 1: History of ARROW
Introduction
Foundations of ARROW
STORY 1: The early days of ARROW
STORY 2: Programme Advisory Committee: he early days
STORY 3: The early years: Perspectives from ARROW's longest serving staff member
The women's SRHR movement in Asia-Pacific
Key contributions of ARROW to date
Highlights of ARROW's organisational development
Chapter 2: Power and participation: How we built a strong organisation
Introduction
TOPIC 1: Ethical framework for organisational practice
TOOL 1: Code of Ethics
STORY 4: How an ARROW Board member helped us develop our Code of Ethics
STORY 5: How the COE is being used in practice
TOOL 2: Conflict of Interest Policy
TOPIC 2: Board governance
TOOL 3: Board Terms of Reference
TOOL 4: Criteria for Board selection
PROCESS 1: Board of Directors meeting processes
STORY 6: A Board member's experience
STORY 7: Experiences of staff representatives to Board meetings
TOOL 5: Board Competency Assessment Tool
TOPIC 3: Executive Director, Management Team and staff accountability
TOOL 6: Executive Director Job Description
PROCESS 2: Accountability of the ED to the Board
STORY 8: Understanding of the ED-BOD accountability relationship
TOOL 7: ED Competency Model
TOOL 8: ED Performance Appraisal Tool
STORY 9: Experience of the ED Performance Appraisal
PROCESS 3: Management Team's decision-making process
STORY 10: Experience being in the Management Team
TOOL 9: Staff meeting process
STORY 11: Participatory decisionmaking in staff meetings
TOPIC 4: Programme Advisory Committee
TOOL 10: PAC Terms of Reference
TOOL 11: PAC Selection Criteria
PROCESS 4: PAC consultation process
TOPIC 5: Valuing staff
STORY 12: The PAC experience I
STORY 13: The PAC experience II
STORY 14: One staff member's experience
PROCESS 5: Review of salary scale
TOOL 12: Staff work conditions and entitlements
TOOL 13: ARROW's Well-being Policy
Chapter 3: Partnerships
Introduction
TOPIC 6: Selection of partners
PROCESS 6: Assessment and selection of partners
STORY 15: Staff experiences of partners selection
TOPIC 7: Sharing power in partnerships
PROCESS 7: Sharing power in partnerships
TOOL 14: Partnership agreement
STORY 16: A partner's experience of being part of an ARROW partnership
STORY 17: Experiences of the Steering Committee of WHRAP-South Asia
TOOL 15: WHRAP-South Asia Steering Committee Terms of Reference
TOPIC 8: Capacity building: Nurturing and sustaining partnerships
PROCESS 8: Capacity building for evidence-based monitoring and advocacy
STORY 18: Research writing workshop: Capacity building in action
STORY 19: A partner's capacity building experience
Chapter 4: Building our Future
Introduction
TOPIC 9: Strategic planning, monitoring and evaluation
PROCESS 9: Strategic planning
STORY 20: Philosophy and principles behind the strategic planning exercise
STORY 21: Experience of a PAC member in ARROW's strategic planning
PROCESS 10: Planning, monitoring and evaluation cycle
PROCESS 11: External evaluation
TOPIC 10: Ensuring quality and relevance of programmes
PROCESS 12: ARROW for Change bulletin development
TOOL 16: AFC Editorial Team Guidelines
STORY 22: Value of the AFC development process and guidelines
PROCESS 13: Making policy positions
TOPIC 11: Financial sustainability
PROCESS 14: ARROW's risk management and risk planning
PROCESS 15: Fundraising: Working towards sustainability
STORY 23: An experience in fundraising
TOPIC 12: Investing in people
TOOL 17: Human Resource Development Policy
PROCESS 16: Investing in young people
STORY 24: Youth building and leadership development process
STORY 25: ARROW's support for youth leadership in the Global Youth Forum
PROCESS 17: Succession planning
STORY 26: Executive succession planning experience
STORY 27: Experience of coming in as a new Executive Director
CONCLUSION
ANNEXES
ANNEXE 1: ARROW Code of Ethics
ANNEXE 2: ARROW Conflict of Interest Policy
ANNEXE 3: Terms of Reference of ARROW Board of Directors
ANNEXE 4: ARROW Board of Directors' Capacity Assessment Tool
ANNEXE 5: Job Description of the ARROW Executive Director
ANNEXE 6: ARROW Executive Director Performance Appraisal Form
ANNEXE 7: ARROW Work Conditions and Entitlements Policy
ANNEXE 8: Sample Letter of Agreement between ARROW and a partner
ANNEXE 9: WHRAP-South Asia Steering Committee Terms of Reference
ANNEXE 10: ARROW for Change Editorial Team Guidelines
ANNEXE 11: ARROW Human Resource Development Policy
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